Services Center

Repairs

Independent Jewellers is capable of handling every kind of jewellery repair or custom make-up you may require with our onsite goldsmiths and watchmaker. Our team consists of ten goldsmiths, three of whom are master goldsmiths, each with over twenty years of experience.

Everyday repairs include but are not limited to the following:

  • Inspecting, cleaning and polishing your jewellery free of charge
  • Ring sizing
  • Chain soldering
  • Replacing missing gemstones
  • Setting gemstones
  • Re-tipping claws
  • Ring refurbishing
  • Rhodium plating white gold rings
  • Pearl re-stringing
  • Watch battery replacement

Services & Repairs Team Contact:

Tel.: 780-484-6342 or email: customerservice@independentjewellers.net

Engraving

With a full-time engraver and our state-of-the art computer engraving machine we are able to offer custom engraving designed to fit all of your needs in a timely fashion. Using thousands of different fonts and the ability to scan in logo images we can produce almost anything you can imagine.

Engraving Services Contact:

Tel.: 780-484-6342 or email: Vivian@independentjewellers.net

Insurance Claims Division

At Independent Jewellers we have a dedicated Insurance Claims Department with over 20 years of experience handling insurance claims from every major insurance company. Using our experience and contacts within the insurance industry we can make filing your claim a quicker, simpler process and get you the best value for your claim dollars.

Insurance Claims Services Contact:

Tel.: 780-484-6342 or email: emily@independentjewellers.net

Appraisals

Our two person gemological department offers jewellery appraisals for insurance purposes. An appraisal is an opinion regarding the authenticity, quality, design and replacement value of a piece of jewellery. Many people believe that the declared value is the most important aspect of an appraisal however an accurate description of the piece’s design and components (the metal and stones) is really the key to establishing a precise evaluation. Insurance companies generally require that your precious jewellery be appraised every 2 to 5 years in order to keep values current and premium payments in line with changing market conditions.

Appraisal Services Contact:

Tel.: 780-484-6342 or email: vivian@independentjewellers.net

Customized Employee Recognition
Sales and Service Award Programs

Independent Jewellers offers Customized Employee Recognition Sales and Service Award Programs for your business. We have two highly trained, experienced corporate sales leaders who will work with you in creating a program designed to acknowledge and motivate your team.

Customized Employee Recognition Sales and Service Award Programs Contact:

Tel.: 780-903-0690 or email:
mark@independentjewellers.net
Tel.: 780-484-6342 or email:
chuck@independentjewellers.net
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